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osm411 has developed a flexible and reporting rich billing
system that will allow your company to take control of its Directory
Service/411 spend. Our billing team has over 75 years of combined
experience when it comes to corporate telecommunications service
billing. We have worked with thousands of companies (including
Fortune 500 Companies) over the years to insure their billing is
accurate and easy to understand. Our billing systems will provide
you with executive reporting as well that will allow you to control
your program and maximize your efficiency when it comes to Directory
Assistance/411 usage within your company.
osm411 provides three billing options - Direct Corporate Bill,
Auto Reimbursement, and Direct Employee Bill - to ensure that
implementation of the osm411 service is straightforward.
Our PBX and Desktop DA products are always billed directly to the
corporation. Our DA service for mobile phones can be billed in one
of three ways, depending on how your company pays for its mobile
phone services:
For companies who pay their
mobile phone bills directly:
Direct Corporate Billing
is the best billing solution, providing a company with a monthly
electronic invoice and database with all call details reported. Call
volumes and costs are reported by phone number and by billing code.
In addition, Telecom Managers can use the osm411 Corporate
Portal to see the same information in real time during the month, or
over a longer period of time.
When
osm411 v2.0 is introduced later this summer, Direct Bill
customers will also be able to assign all calls to business or
personal use, through the use of an optional voice prompt at the
beginning of each call. Telecom Managers will also be able to see
listing information (i.e. which listings were requested) to monitor
the proper use of the osm411 service.
For companies who reimburse
their employees' mobile phone bills:
Auto Reimbursement
provides a simple way for employees to submit business-related calls
to osm411 for reimbursement. Under this program, employees
indicate that an osm411call is for business purposes (this takes
about 3 seconds at the start of each call). Employees pay for their
osm411 calls themselves, and osm411 sends a monthly report
to the corporation listing all of the business-related calls to be
reimbursed to each employee. Employees do not have to submit any
paperwork to be reimbursed.
Auto Reimbursement can be a particularly effective cost-management
tool if the company adopts a policy prohibiting calls directly to
411. Any calls to 411 submitted for reimbursement by an employee
would be rejected; calls to osm411 would be automatically
reimbursed.
Direct Corporate Billing
is an even simpler approach. All calls to osm411 from registered
employees' phones would be billed directly to the corporation. This
would be done on a monthly basis. Companies may also want to adopt
a policy prohibiting reimbursement for calls directly to 411.
Direct Employee Billing
requires no action on the part of the corporation, but creates the
most paperwork over time. Employees are billed directly (via credit
card) for their calls to osm411, and they submit their credit
card bills to the company for reimbursement.
Call us today to find out how osm411
can help your company.
Contact us to find out more about our Corporate programs. Simply
e-mails us at
support@osm411.com, and we will one of our consultants contact
you.
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